Privacy Policy

Fidget Fuel USA ("Fidget Fuel," "we," "our," or "us") is committed to protecting the privacy of our retailers, distributors, resellers, and other business customers. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, create a wholesale account, request pricing, place orders, communicate with us, or otherwise use our wholesale services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described below.

Personal Information We Collect

We collect personal information that identifies, relates to, describes, or can reasonably be associated with you or your business. Depending on your interactions with us, we may collect the following categories of information.

Business Contact Information

• Business name

• Contact person's name

• Job title

• Business address

• Billing address

• Shipping address

• Email address

• Telephone number

Wholesale Account Information

• Username

• Password

• Account preferences

• Account settings

• Business verification information

• Tax identification or resale certificate where required

Order and Transaction Information

• Products viewed

• Quotations requested

• Purchase orders

• Order history

• Returns and exchanges

• Shipping details

• Payment confirmations

• Invoice information

Payment Information

When you make a purchase, we collect payment-related information necessary to process your transactions, including payment method, billing information, and transaction records. Payment information is processed securely by our authorized payment service providers.

Communications

We collect information you provide when contacting our sales, customer service, or support team, including emails, messages, inquiries, feedback, and other communications.

Device and Usage Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Operating system

• Device information

• Website activity

• Pages visited

• Referring website

• Date and time of access

• Cookies and similar technologies

How We Collect Personal Information

We collect personal information from various sources, including:

Directly From You

When you:

• Register for a wholesale account

• Submit a wholesale application

• Request pricing

• Place an order

• Contact our team

• Subscribe to marketing communications

• Complete forms on our website

Automatically

We automatically collect certain information through cookies, log files, analytics tools, and similar technologies when you browse or interact with our website.

From Third Parties

We may receive information from:

• Payment processors

• Shipping providers

• Marketing partners

• Business verification providers

• Public business directories

• Service providers supporting our operations

How We Use Your Personal Information

We use your personal information for legitimate business purposes, including the following.

To Provide Our Wholesale Services

We use your information to:

• Review and approve wholesale applications

• Verify business eligibility

• Create and manage wholesale accounts

• Process quotations and orders

• Process payments

• Arrange shipping and delivery

• Handle returns and exchanges

• Maintain customer records

To Improve Our Services

We use information to:

• Improve website functionality

• Personalize your experience

• Analyze purchasing trends

• Develop new products and services

• Improve customer support

To Communicate With You

We may contact you regarding:

• Account updates

• Order confirmations

• Shipping notifications

• Product availability

• Backorders

• Customer service inquiries

• Technical support

• Business communications

Marketing Communications

With your consent where required by law, we may send:

• New product announcements

• Wholesale promotions

• Exclusive retailer offers

• Seasonal collections

• Trade show invitations

• Company updates

• Newsletters

You may unsubscribe from promotional emails at any time by following the instructions included in the email or by contacting us directly.

Security and Fraud Prevention

We use personal information to:

• Verify account ownership

• Detect unauthorized activity

• Prevent fraud

• Protect our business

• Maintain website security

• Enforce our Terms and Conditions

Legal Compliance

We may process your information to:

• Comply with applicable laws

• Respond to lawful requests

• Resolve disputes

• Enforce contractual agreements

• Protect our legal rights

How We Share Personal Information

We do not sell your personal information.
We may share your information under the following circumstances.

Service Providers

We may share information with trusted third-party providers who assist us with:

• Website hosting

• Payment processing

• Shipping and logistics

• Order fulfillment

• Customer support

• Cloud storage

• Information technology services

• Data analytics

• Email communications

• Security monitoring

These providers may only use your information to perform services on our behalf.

Business Partners

Where necessary, we may share information with trusted partners involved in fulfilling orders, providing services, or supporting our business operations.

Legal Requirements

We may disclose information when required by law or when necessary to:

• Comply with legal obligations

• Respond to government requests

• Protect our rights

• Investigate fraud

• Prevent unlawful activities

• Protect the safety of our customers or others

Business Transfers

If Fidget Fuel USA is involved in a merger, acquisition, restructuring, financing, or sale of assets, your personal information may be transferred as part of that transaction.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Operate and maintain the website

• Remember your preferences

• Improve website performance

• Analyze website traffic

• Enhance user experience

• Support marketing activities

Most web browsers allow you to manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

Data Security

We implement appropriate administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Although we take reasonable measures to safeguard your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

• Provide our Services

• Maintain wholesale accounts

• Complete transactions

• Meet legal and regulatory obligations

• Resolve disputes

• Enforce agreements

When personal information is no longer required, we securely delete or anonymize it where permitted by law.

Your Privacy Rights

Depending on your location and applicable laws, you may have the following rights:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your personal information

• Request a copy of your information

• Request data portability where applicable

• Object to certain processing activities

• Withdraw consent where processing is based on consent

• Opt out of receiving marketing communications

To exercise any of these rights, please contact us using the contact details below.

International Data Transfers

If your personal information is transferred outside your country of residence, we will take reasonable steps to ensure appropriate safeguards are in place and that your information receives an adequate level of protection consistent with applicable privacy laws.

Third-Party Websites

Our website may contain links to third-party websites or services for your convenience. We are not responsible for the privacy practices, security, or content of those third-party websites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our Services are intended exclusively for businesses and individuals who are at least 18 years of age. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs. Any revisions will be posted on this page along with the updated "Last Updated" date. Your continued use of our Services after any changes become effective constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Fidget Fuel USA

Email: fidgetfuelusa@gmail.com

If you contact us regarding your personal information, we will respond within a reasonable timeframe and in accordance with applicable privacy laws.